Perfezione Full Return PolicyAll Perfezione sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.Return & Refund PolicyAll Sales Are FinalDue to the nature of fine jewelry and our specialized fulfillment process, all sales made through Perfezione are final.We do not accept returns, refunds, or exchanges for changes of mind, personal preferences, sizing errors, or incorrect selections made during checkout.Exceptions are provided for products that arrive damaged, defective, or materially different from their original description, subject to the terms outlined below and applicable consumer protection laws.Damaged or Defective MerchandiseAt Perfezione, we uphold a commitment to quality and customer satisfaction.If your order arrives damaged, defective, or incorrect, please contact info@perfezione.shop within 48 hours of delivery to initiate a claim.Please include the following information:Your full name and order number.A detailed description of the issue.Clear photographs showing the damage or defect.Photographs of the original packaging, when applicable.We encourage customers to report visible delivery issues within 48 hours. This reporting period does not limit applicable rights concerning defects discovered later.Return Authorization & InspectionOnce your claim has been reviewed, our customer support team will provide further instructions and a designated P.O. Box return address for inspection.Customers are responsible for arranging and initially covering the cost of return shipping. If a product is confirmed defective or nonconforming, reasonable return shipping expenses will be reimbursed where required by applicable law.For your protection, we strongly recommend using a tracked and insured shipping service, particularly for high-value merchandise.Please do not return any merchandise without first contacting our support team and receiving return authorization.Upon receipt, returned merchandise will undergo an inspection to verify the reported issue and determine eligibility for a refund.Inspection & Refund ProcessingWe aim to complete inspections within 7 business days of receiving the returned merchandise.If the claim is approved:A refund will be issued to the original payment method within 7 business days of approval.Customers will receive an email confirming that their refund has been processed.Depending on the financial institution, an additional 5–10 business days may be required for funds to appear in the customer's account.If an inspection determines that the merchandise does not qualify for a refund, our customer support team will contact you with the findings and available options.Our CommitmentAt Perfezione, every purchase represents an investment in elegance, quality, and lasting beauty.We are committed to handling legitimate product concerns with professionalism, transparency, and care while preserving the standards that define our brand.Nothing in this policy limits or excludes consumer rights or remedies provided under applicable law.For questions or assistance, please contact:info@perfezione.shop