Perfezione Full Return PolicyAll Perfezione sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.Our products undergo strict quality control before shipment to ensure that each customer receives a brand-new, carefully inspected item.What if my package is lost during shipping?Once your order has been properly fulfilled, packaged, and handed over to the designated shipping carrier, the package is in the carrier's possession.If the carrier loses a package while in transit, please contact the carrier directly to initiate a claim. Perfezione will provide reasonable assistance with documentation or shipment information when applicable.What if my package is marked as delivered but I never received it?If tracking information confirms that your package was delivered, but you cannot locate it, please first check your delivery location, mailbox, household members, neighbors, building management, or other areas where the carrier may have safely placed the package.You should also contact the shipping carrier directly to report the missing delivery and request an investigation.Once a package has been confirmed as delivered by the carrier, Perfezione cannot guarantee a refund or replacement for packages that are subsequently reported as missing or stolen.What does "fulfilled" mean?An order is considered fulfilled when Perfezione has processed the order, prepared the correct item, completed our quality-control process, properly packaged the order, and transferred the shipment to the designated carrier.Fulfillment does not mean that Perfezione controls the package throughout the carrier's entire delivery process.Is Perfezione responsible for shipping delays?Carrier delays that occur after an order has been properly shipped are outside Perfezione's direct control. Customers may contact the shipping carrier using the tracking information provided with their order.Why does Perfezione have a final-sale policy?Our final-sale policy helps protect the integrity and condition of our products while ensuring customers receive authentic, brand-new merchandise that has not been previously worn or returned.